Frequently Asked Questions

How Do I Book An Appointment?

We have several options for booking appointments;
Give us a call at (705) 253-6599 or
Book online via Ocean online booking (coming soon)

How To Prepare For Your Appointment

Please come at least 10 minutes early for appointments.
Always bring your health card as it will be checked at every visit.
Bring all of your medications so they can be verified in your chart.
Notify us of any address, contact, or personal information changes.
Notify us if your pharmacy has changed.

What Should I Do If I Cannot Make My Appointment?

We have several options for your convenience;
Notify us by calling (705) 253-6599 or
Cancel online via Ocean online booking (coming soon)
Please notify us at least 24 hour in advance of any appointment cancellations. Cancellations with less than 24 hour notice may result in a missed appointment fee. Please note that if you arrive late for an appointment, you may not be seen and you may be charged a missed appointment fee.

Patient Satisfaction Is Key

If you have recently visited Superior Family Health Team,
please take a few moment to fill-out our Patient Satisfaction Questionnaire.

Take Survey Now

How To Become A Patient?

If you are looking for a family physician, please contact
Health Care Connect with the Ministry of Health.
There are two ways to access this service:
By phone: 1 (800) 445-1822 or by clicking the button below.

Health Care Connect